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★★★★★ 100+ Reviews · AU's Specialist Ecom Agency AU's Specialist Ecommerce Marketing Agency · 100+ Five-Star Reviews · Top Rated Plus on Upwork · Strategy-Led · AI-Accelerated · Revenue-Proven
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About EcomOptix · AU

We build ecommerce growth systems.
Not portfolio pieces.

EcomOptix is a specialist ecommerce SEO and development agency serving Australian brands doing $30K–$300K/month. We help store owners reduce paid ad dependency and build compounding organic revenue — through structured execution, platform-specific expertise, and uncomfortable transparency.

Manoj Chauhan

Founder & CEO

8+ years in ecommerce SEO. Built EcomOptix to fix the agency model I was frustrated with as a client. Based in Sydney. Serving AU, US, UK brands.

— Manoj

From the Founder

Why EcomOptix exists.

I started in SEO in 2016 — as a freelancer, watching agencies charge $5K/month to write blog posts nobody read. I’d be hired to “fix” what another agency had failed at, usually finding that the previous team had never touched the one thing that mattered: the commercial pages.

By 2018, I’d done enough of this to see the pattern. Agencies were optimising for what was easy to report — keyword counts, traffic numbers, blog publishing cadence — not for what was hard to deliver: category page rankings, commercial keyword authority, and revenue attributable to organic search.

EcomOptix started because the alternative was to keep watching AU ecommerce brands waste money on the wrong work. We built the agency I’d wanted as a client: structured, specialist, and uncomfortable with vanity metrics.

Today we’re a team of 20+ specialists across SEO, development, content, and outreach — serving brands across Australia, the US, and UK. We still audit every engagement for fit before we take it. We still report on revenue, not rankings. And we still turn down more work than we take on.

That’s the whole thing. No mission statement. No “disrupting the industry.” Just the agency I wanted to exist.

"We built the agency I'd wanted as a client."

The ecommerce SEO industry is full of agencies optimising for what’s easy to report. We optimised for what’s hard to deliver — and made it the standard.

Manoj

Founder · Est. 2018

Our principles

What we commit to.
And what we refuse to do.

Trust is built on what you won’t do. Here’s the public commitment every EcomOptix engagement operates under — signed by leadership and enforceable.

What we commit to

What we refuse to do

By the numbers

The agency
in eight numbers.

150+

Five-Star Reviews

Verified across Upwork, Google, and direct client references.

20+

Specialists

SEO, development, content, and outreach across AU + remote team.

100+

Job Success Score

Upwork Top Rated Plus since 2019. Zero dispute history.

+58%

Avg Organic Growth

Across active client accounts in the first 12 months.

90%

Client Retention

12-month retention rate across AU ecommerce retainers.

55+

Stores Shipped

Shopify and WooCommerce builds across AU, US, UK markets.

3

Markets Served

Primary coverage: Australia, United States, United Kingdom.

8yrs

Industry Experience

Founder experience in ecommerce SEO and performance marketing.
Leadership

The person
responsible for your account.

Every engagement has accountability at the top. Strategic oversight, quarterly reviews, and final sign-off sit here.

Manoj Chauhan

Founder · Ecommerce SEO Strategist · Based in Sydney

Started in SEO in 2016. Built EcomOptix in 2018 as a specialist ecommerce growth agency after years of watching generalist agencies waste client money on the wrong work. Personally oversees every AU engagement. Quarterly strategy reviews, final sign-off on all deliverables, and direct escalation line for clients.

Published work on WooCommerce category architecture, Shopify Plus SEO, and AI search visibility (GEO). Speaker at AU ecommerce events. Top Rated Plus on Upwork with a 100% job success score since 2019.

8yrs

In ecommerce SEO

150+

In ecommerce SEO

AU

Based in Sydney

All

In ecommerce SEO
Your dedicated team

Specialists assigned
to your account.

Every engagement gets a dedicated cross-functional team — not a single generalist doing everything. Below are the roles on your account. You’ll meet the specific specialists assigned to your engagement during onboarding.

Role 01 · Strategy

Senior SEO Strategist

Owns your SEO strategy end-to-end. Writes your keyword architecture, approves all on-page work, and runs your fortnightly strategy calls. Your main strategic point of contact for the life of the engagement.

Role 02 · Technical

Technical SEO Specialist

Handles all platform-specific technical execution — Shopify canonicals, WooCommerce variation URLs, schema, Core Web Vitals, crawl budget. Reviews every deployment before it goes live.

Role 03 · Content

Content Lead

Produces category page copy, product page optimisation, and buyer-intent blog content. Every piece is human-reviewed, E-E-A-T compliant, and mapped to a commercial outcome — not a keyword count.

Role 04 · Authority

Outreach & Authority Lead

Runs link acquisition, digital PR, and AU-market authority building on your category pages. Manual outreach — no PBNs, no link schemes, no shortcuts that risk your domain.

Role 05 · Development

Ecom Developer

On standby for every engagement. Deploys technical fixes, schema updates, and on-page changes directly. Shopify Liquid + WooCommerce PHP specialisation. No third-party dev tickets.

Role 06 · Account

Account Manager

Your day-to-day point of contact. Coordinates deliverables across all specialists, runs your project management, and keeps everything on timeline. Not a salesperson — a delivery person.

⚑  A note on team composition: We deliberately describe our team by role, not by name. Our clients hire EcomOptix for the system — not individual team members. When specialists change or new ones join, your engagement continues without disruption. You’ll be introduced to your specific assigned specialists during onboarding, and any changes are communicated directly.

Partnerships & certifications

Verified by the platforms
we specialise in.

Independent certifications and partner statuses — not self-declared expertise.

Shopify Partner

Verified partner status

Google Partner

Google Ads certified

Semrush Agency Partner

Tier: Growth

Upwork Top Rated Plus

Top 3% globally · since 2019

APAC Search Awards

Recognised ecom SEO agency

WooCommerce Specialist

Platform-specific expertise

How we compare

Specialist ecom agency
vs traditional agency.

Most AU agencies offer ecommerce SEO as a service line. We offer it as our only line. That difference shows up in almost every part of the engagement.

What matters
EcomOptix
Traditional Agency
Ecommerce-only specialisation
Platform-specific expertise (Shopify/Woo/Magento)
Revenue attribution (orders, not sessions)
Live reporting dashboards
No lock-in contracts
We turn down engagements we can't grow
AI search visibility (GEO for ChatGPT, Perplexity, AIO)
Development in-house (no third-party dev tickets)
Markets we serve

AU-based.
Globally engaged.

We’re headquartered in Australia. Our AU timezone alignment matters for AU clients — no overnight handoffs. We also actively serve select US and UK brands.

Primary Market

Australia

Cities: Sydney · Melbourne · Brisbane · Perth · Adelaide · Regional AU

Secondary Market

United States

Coverage: Select DTC and Shopify Plus brands doing $100K+/month

Secondary Market

United Kingdom

Coverage: UK ecommerce brands on Shopify, WooCommerce, and Magento

Free. No obligation. No sales script.

Talk to the founder.
Not a sales rep.

Every intro call at EcomOptix is with Manoj — not a business development rep reading a script. We’ll look at your store, discuss what’s possible, and tell you honestly whether we’re the right fit. No pressure either way.

30-minute call. Founder-led. Honest assessment of fit.

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